W Santiago

Isidora Goyenechea 3000, Santiago, Chileshow map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Chile

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Overview

Offering classic rooms with a sweeping view of Andes Mountains, W Santiago is an 11-story hotel in the charming district at a close proximity to Ralli Museums, which is 2 km away. The property was designed in the historical style and built in 2009. The hotel features an outdoor pool with a poolside bar, a Jacuzzi and a sauna.

The venue is located just off Costanera Center and surrounded by a theatre, a museum and a cathedral. Plaza de Armas is around 20 minutes' drive from the hotel.

Such shopping places as a mall, stores and fairgrounds are a few steps from the property.

Guests will find El Golf subway station near this high quality hotel.

Rooms

The hotel offers 196 rooms, each featuring individual climate control, satellite television and high-speed internet. Some rooms include views of the mountain. Rooms come with an en suite bathroom fitted with a roll in shower, a hairdryer and free toiletries.

Eat & Drink

The dining at the lounge restaurant is based on Japanese cuisine. The 24-hour bar at W Santiago has a large selection of wines, whiskies and coffee plus some snacks like snacks and sushi. Tiramisu is 150 meters away from the hotel.

You can start your day with a buffet breakfast, which costs USD 25 per person per night. 

Services

Guests are welcome to use currency exchange, a storage room and a designated area for smoking for general purposes and a video projector, audiovisual equipment and a business centre for business needs.

Relax

W Santiago features a nightclub, a rooftop pool and a private swimming pool. For active guests fitness classes and a gym are provided.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Public parking is possible on site at USD 20 per day.

Number of floors:   11.  Number of rooms:   196.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

USD 20 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Coffee shop

Breakfast room

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Postal service
  • Bell staff/Porter

Dining

  • Breakfast room
  • Restaurant buffet
  • Poolside snack bar
  • Outdoor dining area
  • Packed lunches
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Private swimming pool
  • Outdoor swimming pool
  • Night club
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Turndown service
  • In-room desk
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 13 yearsExisting beddingFREEExtra bedChildren above
13 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Hard Rock Cafe SantiagoHard Rock Cafe Santiago2300 ft
Costanera CenterCostanera Center2700 ft
El Golf Subway StationEl Golf Subway Station1400 ft
Tobalaba Subway StationTobalaba Subway Station1700 ft
AlcántaraAlcántara2700 ft
Isidora Goyenechea Isidora Goyenechea 300 ftIsidora Goyenechea Ave.
La Parva Ski ResortLa Parva Ski Resort1000 ftAv. El Bosque Norte 0177 2do. Piso, Santiago
Teatro Municipal Las CondesTeatro Municipal Las Condes1200 ftAvenida Apoquindo 3300 Las Condes
Costanera CenterCostanera Center2800 ftAvenida Andres Bello 2425 Providencia
SubCentro Las Condes SubCentro Las Condes 4600 ftApoquindo 4400
Parque De Las EsculturasParque De Las Esculturas5000 ftSanta Maria, 2205
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TiramisuTiramisu400 ft
CoquinariaCoquinaria100 ftIsidora Goyenechea 3000
OsakaOsaka200 ft
Juan ValdezJuan Valdez100 ft
CoquinariaCoquinaria100 ftAlonso de Cordova 2437
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Parque Arauco MallParque Arauco Mall1.4 mi
Los LeonesLos Leones4300 ft
SalvadorSalvador2.1 mi
BaquedanoBaquedano2.5 mi
Parque BustamanteParque Bustamante2.7 mi
Cerro BlancoCerro Blanco2.7 mi
Universidad CatólicaUniversidad Católica2.9 mi
PatronatoPatronato3.0 mi
Bellas ArtesBellas Artes3.0 mi
Piscina AntilenPiscina Antilen5000 ftParque Metropolitano
Ralli MuseumsRalli Museums1.3 miCalle Alonso de Sotomayor, 4110
Nueva CostaneraNueva Costanera1.3 miNueva Costanera
Museo de la ModaMuseo de la Moda1.3 miAvda. Vitacura 4562
Bisquertt WineryBisquertt Winery1.3 miColchagua Valley
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Getting around
Airports
Los Cerrillos (ULC)7.6 mi
Arturo Merino Benitez (SCL)11.4 mi
Underground
El Golf Subway Station1700 ft
Tobalaba Subway Station2000 ft
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Reviews
8.4
SuperbBased on  59  reviews

Rating by category:

8.0
Service
10.0
Location
9.5
Rooms
  • 9.2
    Superb

    W Santiago offer a perfect location, service and quality. Very qualify staff makes you feel at home.

    No breackfast included in the room rate

  • 10.0
    Exclusive

    W staff attention

  • 10.0
    Exclusive

    Extremly friendly staff and wonderfull designed hotel with extraordinary food and wine choice

    no disadvantages found

  • 9.6
    Exclusive

    The W-Hotel is the first hotel of this chain in S.America and it is obvious that they want to make a statement of design and comfort. There are more than plenty staff everywhere that assist you . Also when you arrive by taxi they check if you were not being over charged. The design of the lobby met 3 restaurants is spectacular. The pool with lounge bar on 21st floor is small but spectacular.

    The charge of internet of $ 15,- per day on your room. In the lobby it is free. The charge of $ 25,- for the quality breakfast, while you pay at least $ 300 a night.

  • 9.6
    Exclusive

    I am always choosing hotels on design first, location and cost. I like w hotels because of the design. We were in South America for 5 weeks and we welcomed the w in Santiago which felt like home with the large North American type hotel! Breakfast was always included in every other hotel which we stayed until we came to the W. That was a bit disapointing! Other than that, it was perfect in terms of location and clientele(We crossed paths with Britany Spears up on the pool deck!). I will always search out the w realizing it is not the best priced but generally the best contemporary designed hotel!.

  • 7.0
    Very good

    Inside the actual hotel room was great, the shower especially was amazing so was the bed. The overall design and aesthetic was great. The gym was amazing and had very helpful staff.

    The hotel pool bar on the roof has been stripped of any fun whatsoever. The whole reason for going there on valentines day was to watch the sunset off the mountains with a glass of champaign but due to what has been rumoured to be narcotics problems, w has lost its liquor license. Furthermore they shutdown the entire roof after 6 pm. Whatever/Whenever is their hilariously nondescriptive motto. Also, $30 for wifi for a single night is crazy. We had to 3g it the entire night and it was still cheaper. Also, no free breakfast batman? Seriously? Also, yes, they have "amenities" but they don't *really* exist. For example, after surfing in Pechilemu for a couple days almost all of our clothes were sandy/dirty. We'd expected to pay for laundry, but we didn't think it could be more than 20 bucks American or Canadian. Since we checked in at 3 pm "normal" laundry was over for the day, but "express" was available for 50% more, and a wonderful rate of $20 per item, or about $300 for the whole load. I'm not talking dry cleaning here, I'm talking normal laundry. Out of touch completely. You cannot claim to have services if they are so overpriced that you could essentially buy the machines you need to do them. Also, they signed me up for starwoods points automatically after hearing I didn't have it. (lol, wtf?) I'm a well off person. I'm not unaccustomed to expensive things. I've flown in first class multiple times, stayed at expensive hotels many times, etc. But making something expensive does not make it first class. First class is more like "of course Mr. Johnson, there is laundry, can I take your bag from you right away and take care of it?" and less like "Yes we have laundry, but I have to warn you, it is very, very expensive and even more expensive because now we are during 'express' time of day.

  • 8.8
    Superb

    Las habitaciones son preciosas y en general el hotel es muy bonito y agradable.

    El personal no es muy cordial, les falta un poco de humildad en la atencion de hacer sentir al pasajero grato, no como un intruso que pide un favor. Al parecer desde mi vision ellos funcionan desde la jefatura hasta algunos funcionarios como muy sobrevalorados, y no tratan a todas las personas con la misma cordialidad, al parecer depende del estatus social.

  • 5.0
    Guest rating

    Ubicación

    La pieza y toallas El bano

  • 7.8
    Fabulous

    LA calidad de la habitacion y la distribucion del espacio

    Cobrar el estacionamiento a parte me parece insolito

  • 7.8
    Fabulous

    Atendimento da equipe do hotel (excelente) em especial os servicos de concierge

    Áreas de lazer desativadas no período (piscina e restaurantes) Preco

  • 7.8
    Fabulous

    A localização é excelente. O café da manhã é bom. O serviço de restaurante de quarto é muito bom

    Cheguei para fazer o ckech in por volta das 23:00 hs e fiquei cerca de meia hora de pé esperando para ser atendida!!!Fato bastante reprovavel num hotel deste nível! Quarto muito escuro, sem local adequado para se maquiar.

  • 9.2
    Superb

    As toalhas de banho eram velhas. O vaso sanitario estava rachado no assento.

  • 10.0
    Exclusive

    Perfeito. Localização excelente, com ótimos restaurantes e uma equipe maravilhosa sempre à disposição. Concierge super atenciosa, Eliene, nota 1000. Quartos confortáveis e super charmosos, vista linda.

    Só para não escrever nada, trocaria as toalhas por umas com mais qualidade e colocaria uma iluminação mais forte no banheiro.

  • 10.0
    Exclusive

    Hotel moderno, ótima localização e serviços excelentes. Adoreramos!

  • 9.2
    Superb

    Conforto

    Muito escuro

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Chile

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 13 yearsExisting beddingFREEExtra bedChildren above
13 years or adults
Extra bed
Maximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Los Cerrillos (ULC)7.6 mi
Arturo Merino Benitez (SCL)11.4 mi
Underground
El Golf Subway Station1700 ft
Tobalaba Subway Station2000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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